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Need A Little Inspiration

Default admin account — Tue, 17 Jan 2012 00:07:10 -0600

The ABC's of Customer Service

Default admin account — Mon, 16 Jan 2012 23:45:36 -0600

Customer service is an everyday experience. We rate service with words like: Excellent, Good, Fair, and Poor. And there are three kinds of people who take these ratings seriously: the business owner (because their lives and reputation depend on it), the customer (because it’s their time and money and perhaps their own customer they represent), and the kind of person you want on your team (because not everybody can provide excellent customer service).

Keeping Your Head On Straight

Default admin account — Mon, 16 Jan 2012 23:43:22 -0600

Let's face it. It's easy to get angry, cynical, guarded, and stingy in a crooked world. If you don't believe in evil, you can stop reading right now. But if you like to think in a positive, grateful, and proactive way, yet recognize the condition of the world is not quite up to par, continue reading.

The Key to Your Business Success

Default admin account — Mon, 16 Jan 2012 23:41:28 -0600

Proverbs 28:5 says, "Evil men do not understand justice, but those who seek the Lord understand everything." The "Key" seems clear. Seek the Lord... but does this apply to business?

Leadership is Learned

Default admin account — Mon, 16 Jan 2012 23:38:38 -0600

John Wooden, the UCLA basketball coach who became an icon of American sports while guiding the Bruins to an unprecedented 10 national championships in the 1960s and ’70s and remained in the spotlight during retirement with his “Pyramid of Success” motivational program, has died. He was 99.

The #1 Mistake Most of Us Make!

Default admin account — Mon, 16 Jan 2012 23:31:55 -0600

Combining one of the following words: Haste, Swift, Impulse, Rash, Quick...with the word "Decision" often leads to disaster.

People & Profit

Default admin account — Mon, 16 Jan 2012 23:30:07 -0600

Profit is as natural as fruit on the tree. If you plant a fruit bearing tree, water it, and do the maintenance, you will see a profit.

Seeing Reality

Default admin account — Mon, 16 Jan 2012 23:23:15 -0600

No one likes to focus on the negative aspects of their life. Most effective leaders are able to see what could be, rather than simply what is. In spite of this tendency, effective leadership requires being able to see the reality of a situation, both good and bad.

Leadership Mistakes to Avoid

Default admin account — Mon, 16 Jan 2012 23:19:50 -0600

I just finished reading a well-written article about how mighty organizations fall. It surprised me how organizational failures parallel our personal lives. It got me thinking and it inspired me to reflect upon the leadership shortcomings of my past.

3 Responsibilities of A Leader

Default admin account — Mon, 16 Jan 2012 23:15:01 -0600

Let’s face it. Some of us are sick of hearing about the “L” word. But when we stop long enough to ponder it, we all know how important leadership is in our homes, our workplaces, and our communities. Without it, we flounder.

The Secret to Continued Success

Default admin account — Mon, 16 Jan 2012 23:08:34 -0600

As a teenager, I enjoyed shifting gears in my 1965 Mustang. I can still feel the thrill of the engine roaring and the speedometer increasing as I shifted from one gear to the next! It gave me a bit of a rush. But in order to experience it, I had to shift to higher gears.

How To Be A Great Boss

Default admin account — Mon, 16 Jan 2012 23:01:40 -0600

Some folks just aren't satisfied with a job. They want more! They want work that is satisfying and rewarding.